Organised By
Organised By

Speakers of IPXC – UAE 2024

GUEST OF HONOUR
H.E. Rym Al Falasi

H.E. Rym Al Falasi

Secretary-General
Supreme Council for Motherhood and Childhood
Conference Chairperson
Dr. Hassa Saif Al Mazrouei

Dr. Hassa Saif Al Mazrouei

Medical Director Patient Experience
Sheikh Shakhbout Medical City (SSMC)
Master of Ceremonies
Hasan Kassem

Hasan Kassem

Regional Representative (MENA)
Semantic Hub
Dr. Mishal Al Qasimi

Dr. Mishal Al Qasimi

Chief Executive Officer
Specialized Rehabilitation Hospital Health Shield Medical Center…
Dr. Sumaya Mohamed Al Balooshi

Dr. Sumaya Mohamed Al Balooshi

Director of Nursing / President
Emirates Health Services / Emirates Nursing Association
Dr. Ramadan AlBlooshi

Dr. Ramadan AlBlooshi

Senior Advisor to the Director General
Dubai Health Authority (DHA)
Dr. Ali M. Al Khathaami

Dr. Ali M. Al Khathaami

Executive Director, Quality & Patient Safety
Ministry of National Guards Health Affairs, Saudi…
Dr. Howard Podolsky

Dr. Howard Podolsky

Group CEO
Cambridge Medical & Rehabilitation Center (CMRC)
Dr. Rasheed Al Hammadi

Dr. Rasheed Al Hammadi

Advisor, Research and Innovation Center
Department of Health Abu Dhabi (DoH)
Dr. Raza Siddiqui

Dr. Raza Siddiqui

Group CEO/Executive Director
Arabian Healthcare Group/Ras Al Khaimah Hospital
Fatma Alabdulaali

Fatma Alabdulaali

Executive Director, People & Culture Transformation
Health Sector Transformation Program
Alice Yammine Boueiz

Alice Yammine Boueiz

Chief Executive Officer
Arab Hospitals Federation
Carlos Bezos Daleske

Carlos Bezos Daleske

Founder and General Manager
Institute for Patient Experience
Dr. Héctor Upegui

Dr. Héctor Upegui

Worldwide Market Development Executive & Chief Health…
Merative
Dr. Abeer Al Subait

Dr. Abeer Al Subait

Deputy Executive Director of Corporate Quality and…
Ministry of National Guard Health Affairs (Saudi…
Dr. Hamda Salem Al Neyadi

Dr. Hamda Salem Al Neyadi

Group Marketing and Communications Director
Abu Dhabi Health Services Company (SEHA)
Dr. Varun Katyal

Dr. Varun Katyal

Operations Director
Fakeeh Care, UAE
Muayyad Hussein

Muayyad Hussein

SEHA Corporate Nursing & Midwifery Director
Abu Dhabi Health Services Company (SEHA)
Dr. Rabbie K. Hanna, MD

Dr. Rabbie K. Hanna, MD

Chief Medical Officer
Warith International Cancer Institute (WICI)
Prof. Simon Conroy

Prof. Simon Conroy

Honorary Professor of Geriatric Medicine
University College London (UCL)
Deborah Thompson

Deborah Thompson

Programme Director Urgent Care Delivery Networks
NHS Elect (UK)
Dr. Mohaymen Abdelghany

Dr. Mohaymen Abdelghany

Chief Executive Officer / Vice President
Fakeeh University Hospital, Dubai / Fakeeh Care,…
Vivek Shukla

Vivek Shukla

Chief Commercial Officer / Executive Director –…
SEHA Group of Hospitals /PureHealth
Dr. Ahmad Al Khayer

Dr. Ahmad Al Khayer

General Manager
NMC Provita International Medical Center
Alan Dubovsky

Alan Dubovsky

Vice President and Chief Patient Experience Officer
Cedars-Sinai
Joy Khoury

Joy Khoury

Head of Communications and Patient Advocacy MEA
Novartis
Racha Abou Chahine

Racha Abou Chahine

Quality & Risk Management Director
Fakeeh University Hospital
Manuel Carvalho

Manuel Carvalho

Chief Operations Officer
Oman International Hospital
Dr. Shaima Lari

Dr. Shaima Lari

Consultant – Occupational Medicine
Sheikh Shakhbout Medical City (SSMC)
Dr. Marie Kim James

Dr. Marie Kim James

Director of Nursing
SEHA Kidney Care (SKC)
Jumana Al Aabed

Jumana Al Aabed

Head of Quality Analytics and Improvement
Department of Health - Abu Dhabi
Dr. Ahmed AlMaazmi

Dr. Ahmed AlMaazmi

Consultant – Pediatrics & Neonatology
Sheikh Shakhbout Medical City (SSMC)
Dr. Suman Saha

Dr. Suman Saha

Co-Founder & Medical Director
DOCTIFY
Rana Luqman

Rana Luqman

Senior Manager, Patient Experience
M42 Health
Alaa Mohammad Ahmad

Alaa Mohammad Ahmad

Senior Business Consultant
Sheikh Shakhbout Medical City (SSMC)
Mariam Al Mujaini

Mariam Al Mujaini

Care Excellence Lead, Patient Experience
Cleveland Clinic Abu Dhabi (CCAD)
Dr. Mustafa Marashdeh

Dr. Mustafa Marashdeh

EMR Clinical Adoption & Informatics Specialist
Malaffi
Dr. Imad El Majzoub

Dr. Imad El Majzoub

Consultant Physician, Medical Emergency
Sheikh Shakhbout Medical City (SSMC)
Dr. Mohammed Smadi, PhD

Dr. Mohammed Smadi, PhD

Chief Executive Officer
Penguin Location Services™
Eiman Al Ali

Eiman Al Ali

Senior Manager, Patient Experience
Imperial College London Diabetes Centre
Mark Anthony Maycroft

Mark Anthony Maycroft

Senior Manager, Digital Partnerships
PureHealth
Joanne Hubbard

Joanne Hubbard

Senior Education Advisor
Sheikh Shakhbout Medical City (SSMC)
Charles Bennett

Charles Bennett

President & CEO
CXSA Middle East
Jason A. Wolf, PhD, CPXP

Jason A. Wolf, PhD, CPXP

President & CEO
The Beryl Institute, USA
Helen Haskell

Helen Haskell

Former Co-Chair / President
World Health Organization’s Patients for Patient Safety…
Mohammed Younis

Mohammed Younis

Senior Account Manager
CNS
Ebtesam Ahmed Mohamed R. Alshehhi

Ebtesam Ahmed Mohamed R. Alshehhi

Patient Advocate
Jasem Jafar Ali Yousif

Jasem Jafar Ali Yousif

Almarzooqi
Patient Advocate

Next Generation Voices - Insights from young Visionaries

Saeed Bin Rabee Alawadhi

Saeed Bin Rabee Alawadhi

Patient Advocate
Nour Bint Saleh Alblooshi

Nour Bint Saleh Alblooshi

Patient Advocate
Fatma Bint Fuwad Almarzooqi

Fatma Bint Fuwad Almarzooqi

Patient Advocate
Shahd Bint Mohammed Alshemeili

Shahd Bint Mohammed Alshemeili

Patient Advocate