Eiman Al Ali
Senior Manager, Patient Experience
Imperial College London Diabetes Centre
Ms. Eiman Alali is a seasoned professional with over a decade of experience in healthcare and insurance, specializing in patient affairs and operational management. She began her career in 2008 at Daman Health Insurance Company, swiftly advancing through supervisory roles in customer service and underwriting. In 2016, Ms. Alali transitioned to Imperial College London Diabetes Centre, where she held various positions including Patient Liaison Supervisor and Operations Manager. Currently serving as the Senior Manager of Patient Experience, Ms. Alali excels in fostering positive relationships with patients, families, and healthcare professionals to address concerns and uphold high standards of care. Her expertise extends to facility management, security coordination, and strategic business development, where she has demonstrated a talent for innovation and customer retention. Ms. Alali is committed to driving performance excellence, fostering a supportive team environment, and nurturing professional growth at Imperial College London Diabetes Centre.