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International Patient Experience Congress

Transforming Healthcare Experiences

Conference | Workshop Masterclass | Exhibit | Awards

Global Editions

(USA, Canada, UAE, Saudi Arabia, Kuwait, Iraq, Thailand)

Review Upcoming Editions

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2024 - Embracing the Year of Patient Experience!

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In the dynamic realm of healthcare, 2024 has emerged as a pivotal juncture, witnessing an unprecedented commitment to enhancing the patient experience. This pivotal shift underscores the industry's recognition of the paramount importance of placing patients at the core of healthcare. Across the globe, organizations are reshaping their strategies, prioritizing empathy, fostering innovation, and embracing a holistic approach to patient-centric care.

BII World continues to champion collaboration and knowledge exchange, evident in their transformative conferences that empower healthcare professionals to navigate this evolving landscape. Their patient experience and patient-centric conferences have played a pivotal role in catalyzing positive changes, fostering insightful discussions, and steering healthcare delivery towards a patient-centric future...

JOURNEY TO INTERNATIONAL PATIENT EXPERIENCE CONGRESS

BII’s journey to PX began way back in 2019, with the inaugural edition of Patient Experience Excellence Congress in Saudi Arabia, under the Patronage of MOH – KSA. With the success of PX focused events such as International Patient Experience Symposium (UAE), Patient Experience & Engagement Summit (Asia) and other editions of PX Summits in Iraq, Kuwait and others our PX focused healthcare events have successfully created a niche identity and brand for organizing Patient centric events globally, in partnership and support of governing bodies and regional Ministries.

With the rebranding of BII, all our regional PX event brands will be combined under the central brand of International PX Congress, which will focus on organizing conferences, workshops and exhibits across globe within the scope of PX, CX and staff experience, under BII – Health.

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Scientific Committee Member of our Global Editions

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Jason A.Wolf

President & CEO
The Beryl Institute, USA

Dr. Abeer Al Subait

Deputy Executive Director of Corporate Quality and Patient Safety and Patient Experience
Ministry of National Guard Health Affairs (Saudi Arabia)

Adel Alshabaan

Managing Director
Healthlinks, Powered by PressGaney, KSA

Dr. Héctor Upegui

Worldwide Market Development Executive & Chief Health Officer
Merative

Ayat Alghamdi

Director of Cognitive Empowerment Department
Patient Experience Center Ministry of Health, Saudi Arabia

Speakers And Panelists

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H.E. Rym Al Falasi
GUEST OF HONOUR

H.E. Rym Al Falasi

Secretary-General
Supreme Council for Motherhood and Childhood
Dr. Hassa Saif Al Mazrouei
Conference Chairperson

Dr. Hassa Saif Al Mazrouei

Medical Director Patient Experience
Sheikh Shakhbout Medical City (SSMC)

Dr. Mishal Al Qasimi

Chief Executive Officer
Specialized Rehabilitation Hospital
Health Shield Medical Center
Capital Health

Dr. Sumaya Mohamed Al Balooshi

Director of Nursing / President
Emirates Health Services / Emirates Nursing Association

Dr. Ramadan AlBlooshi

Senior Advisor to the Director General
Dubai Health Authority (DHA)

Dr. Ali M. Al Khathaami

Executive Director, Quality & Patient Safety
Ministry of National Guards Health Affairs, Saudi Arabia

Dr. Howard Podolsky

Group CEO
Cambridge Medical & Rehabilitation Center (CMRC)

Dr. Rasheed Al Hammadi

Advisor, Research and Innovation Center
Department of Health Abu Dhabi (DoH)

Alice Yammine Boueiz

Chief Executive Officer
Arab Hospitals Federation

Alan Dubovsky

Vice President and Chief Patient Experience Officer
Cedars-Sinai

What Participants Shared about the Past Edition

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"It was a pleasure and an honor to sponsor and support the 4th IPX Symposium. Moreover, I truly enjoyed the opportunity to participate on your esteemed panel discussion as well. Thank you, once again,for your time and your support."

“I would like to express my personal thanks in granting us the chance go attend the Patient Experience Symposium. I was able to learn a lot of different perspectives and methods on how to be a better caregiver to our patients. It was a refreshing experience to attend such an interesting event with a plethora of topics.”

“It was generally a very good experience listening to all the sessions as I have learned many things about establishing patient‘s satisfaction and healthcare workers needs that should be heard and done by the management level”

Join us at the Upcoming Editions of
International Patient Experience Congress